How Our Terms Apply to Your Account
When you open an account with us, you enter into a direct service relationship governed by these terms. We collect only the data needed to operate your account — your registered contact details, wallet identifiers for DANA, OVO, or GoPay transactions, and session activity used to
-
1
secure your login. We do not sell your personal data to third parties. Jurisdiction matters here: access to our platform is conditional on local law in your region, and we reserve the right to restrict or suspend service where regulations require it. Account verification follows a
-
2
standard identity check before any withdrawal is processed — you submit a valid ID, we confirm it matches your registered wallet name, and the withdrawal queue moves forward. If your DANA, OVO, or GoPay wallet name does not match your account name, our support team will
-
3
contact you directly to resolve it before funds are released. These steps exist to protect your account, not to delay it. Any changes to these terms are communicated via your registered contact before they take effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.